Corporate IT

• Hardware and software setup of Windows 10 environments, setup and maintenance of Windows Server 2016, imaging services
• Fast script development and deployment for quick resolution of problems
• Diagnoses of hardware and software platforms for enterprise grade equipment
• Creation of processes for formation of an expanding department

Quality Assurance Associate - Amazon Game Studios

Software development for automation and tool set creation through Python, PowerShell, and batch scripts as well at C++ applications to create processes and save time for multiple team members in a Lumberyard environment.

• Automation of in-game performance analysis and report generation
• Log monitoring and parsing for increased team efficiency
• Automated Build Pulling solutions and JIRA data analysis
• API creation for other team members to increase ease and efficiency of internal software development
• Technical writing and diagnoses of software issues via comprehensive testing and log analysis
• Technical writing, problem solving, A/B testing, white and black box testing, and test casing

Quality Assurance Associate - Microsoft (State of Decay 2)

• Performance analysis and report generation
• Development of PowerShell scripts and C++ programs to diagnose certificate issues on the UWP platform for Xbox One and Windows 10
• Technical writing and diagnoses of software issues via comprehensive testing and log analysis